Chasing up CDs

[JAL78]

Hi,
I bought 4 CDs from Eat Static website just before Christmas. The money for them left my Paypal account on 20th Dec with the ref Mervyn Pepler (so the money went to the right place I guess!).
We haven’t had the CDs yet.
I sent an e-mail via contacts section of the website 5-6 days ago chasing this up but haven’t heard anything back.
I’d be grateful for any ideas on how I can chase this up.
Thanks
JAL

[Aleks]

Hi, I had the same issue just before Christmas 2019. I ordered a CD from the website which I paid for via Paypal as a guest. The money left my bank account but no CD arrived. I emailed the address that appeared on the Paypal order confirmation page ([e-mail]) but didn't hear back.

[Justin]

Oh no... I just bought Live In Frome (mp3) from this website. When I clicked the download link nothing happened. I emailed [e-mail].